The Casino Operations Summit 2025 is set to take place from May 12-15, 2025, in the picturesque town of Baden, Austria. This summit is a premier event for professionals in the gaming industry, focusing on the future of land-based and online casino operations. With a comprehensive program, the summit promises to deliver deep insights into the evolving landscape of casino management, technology, and player experience.
Day 1: May 12, 2025
The first day is dedicated to setting up the sponsors' areas, allowing exhibitors to prepare their displays and interactive spaces. In the evening, attendees will gather for an Opening Reception from 19:00 to 21:00, providing an excellent opportunity to network and set the tone for the days ahead.
Day 2: May 13, 2025
The theme for the second day is "Magical Numbers are Here to Stay." The day begins at 11:00 with Opening Words, followed by a Panel Discussion titled "Why My Kids Will Visit a Land-Based Casino in 2040." This session, moderated by Lucien (Lucas) Wijsman, will explore the enduring appeal of physical casinos in a digital age. The highlight of the day is a session on "Magical Numbers," which promises to delve into the significance of numerical trends in the gaming industry.
Day 3: May 14, 2025
The third day shifts focus to Casino Online Systems (CMS) with a series of discussions starting at 10:00. The day kicks off with a session by Lucien (Lucas) Wijsman on why "Anonymous Play is Sooo Passé." Following this, Prof. Anthony Lucas from UNLV will present on "The Effect of Promo Play on the Bottom Line." After a coffee break, the conference continues with discussions on cashless systems, promotional strategies, and innovative player experiences. A particularly exciting session will be "Casino Online Systems/CMS and Artificial Intelligence," highlighting how AI is transforming casino management. The day concludes with the "Selection of the 'System Driven Promotion of the Year,'" led by Arjan Korstjens, followed by an Awards Dinner from 19:30 to 23:00.
Day 4: May 15, 2025
The final day is themed "The Multi-Channel Experience," emphasizing the integration of land-based and online casino platforms. This theme will explore how operators can create a seamless and engaging experience across multiple channels, ensuring that players remain connected to their favorite games and promotions, whether they are at home or in the casino.
The Casino Operations Summit 2025 in Baden, Austria, promises to be an essential gathering for industry leaders, offering a blend of insightful discussions, networking opportunities, and a glimpse into the future of casino operations. Whether you're involved in land-based casinos or online gaming platforms, this summit will provide valuable takeaways that can help shape the future of your business.