Responsible Gaming Compliance Associate

The Responsible Gaming Compliance Associate position at BetMGM, based in New Jersey, offers a hybrid work environment with an hourly pay range of $25.31 to $33.22. BetMGM, a leading name in sports betting and online gaming in the U.S., is a collaboration between MGM Resorts International and Entain Group. This full-time, entry-level role involves monitoring and reviewing daily customer reports, ensuring accurate recording of customer interactions, and identifying areas for process improvement. The associate will also work cross-functionally across departments, address regulatory compliance issues, and support the GameSense program as an advisor.

Key responsibilities include:

• Monitoring and reviewing daily customer reports.
• Tracking and recording customer interactions.
• Identifying and implementing process improvements.
• Collaborating across departments.
• Responding to regulatory compliance issues.
• Supporting the GameSense program.

Candidates should have an associate degree or higher, with 2+ years of experience in online or land-based casinos, sports wagering, or compliance roles preferred. Responsible gaming experience is advantageous. Essential skills include strong written and verbal communication, organizational skills, the ability to handle pressure, attention to detail, analytical thinking, and proficiency in MS Office. Personal attributes should include initiative, motivation, good interpersonal skills, and reliability.

This role requires compliance with state gaming regulations, including obtaining and maintaining necessary licenses. The licensing process involves background checks covering criminal records, financial history, and personal background. Employees must adhere to and support BetMGM's responsible gambling policies and initiatives.

BetMGM values its employees and strives to create an inclusive culture where employees feel valued and can bring their authentic selves to work. The company emphasizes four pillars: believing in one's game, leveraging the expertise of investors, doing what’s right, and hustling hard. BetMGM offers a range of benefits, including medical, dental, vision, life insurance, commuter benefits, paid time off, holidays, and employee resource groups. The position is also eligible for a performance-based bonus plan.

BetMGM is an equal opportunity employer, committed to maintaining a discrimination-free work environment and fostering inclusivity, belonging, and equal opportunity. The company encourages candidates with diverse experiences to apply, even if their backgrounds do not exactly match the listed qualifications.

Overall, this role at BetMGM offers an opportunity to be part of a dynamic team dedicated to revolutionizing the sports betting and online gaming industry, with a strong emphasis on compliance, responsible gaming, and employee well-being.