Module Overview:
"Safer Gambling Practices by Others" offers an academic perspective on the safer gambling measures employed by various operators. This module relies on research papers authored by Prof. Griffiths and Maris to provide a comprehensive analysis. It examines the assessment criteria for safer gambling pages, initial age verification, the availability of safer gambling tools, and the customer service assessment process. The module presents the findings of these assessments and conducts a comparative analysis between research conducted in 2017 and 2021.
Learning Objectives:
- Explore safer gambling practices implemented by different operators.
- Gain insights into assessment criteria for safer gambling pages.
- Understand the importance of effective age verification.
- Evaluate the presence and effectiveness of safer gambling tools.
- Examine the customer service assessment process and its impact.
Dr. Maris Catania is a Chartered Psychologist and a veteran in the gambling industry, with over fourteen years of experience in game integrity and safer gambling.
Dr. Catania holds multiple advanced degrees, including a PhD from Nottingham Trent University, where her research focused on consumer protection, markers of harm, and responsible gambling under the supervision of Professor Mark Griffiths. She also holds an MSc in Occupational Psychology, a MSc in Addiction Studies, and is currently pursuing a MSc in Artificial Intelligence. Her work has earned her the Gambling Compliance Most Significant Contribution to Responsible Gambling Research award for three consecutive years.
In addition to her industry work, Dr. Catania teaches at the University of Malta, delivering lectures on gambling psychology, gaming psychology, gambling policy, behavioral addiction, and cyberpsychology. Her research is available on ResearchGate.