Service Design, Enterprise Architecture & Business Transformation Conference Europe 2025

June 16, 2025 - June 19, 2025

London, UK

Service Design, Enterprise Architecture & Business Transformation Conference Europe 2025

Three leading conferences come together in London for a unique professional gathering:

Service Design Conference Europe 2025: Delve into the latest trends in service design, customer experience, and technological innovation.
Enterprise & Business Architecture Conference Europe 2025: Explore strategies to align enterprise architecture with business objectives, facilitating organisational success.
Business Change & Transformation Conference Europe 2025: Discover methodologies and tools essential for effective business change and transformation.

Bringing these three events under one roof, this integrated conference provides a unique opportunity to gain insights across multiple disciplines, offering a holistic perspective on service design, enterprise architecture, and business transformation.

Key Highlights

Inspiring Keynote Speakers – Gain insights from industry leaders across Service Design, Enterprise Architecture, and Business Transformation, addressing critical topics such as strategy as a service, transitioning services from transactional to relational, and designing for omnichannel experiences.
Diverse Learning Tracks – Attend specialised sessions tailored to key areas: explore human-centred design, user research, and digital innovation (Service Design & Customer Experience); learn how to align business and IT strategies for long-term success (Enterprise & Business Architecture); discover best practices for agile transformation, leadership, and cultural change (Business Change & Transformation)
Practical Case Studies – Hear real-world insights from leading organisations such as HMRC, Medway Council, Lenovo, ClearScore, Riot Games, Aon, The King's Trust, Saxo Bank, Zurich Insurance, and more, showcasing success stories in service design, enterprise architecture, and business transformation.
Exhibitor Hall & Industry Innovations – Explore cutting-edge tools and technologies spanning all three domains, from customer journey mapping and enterprise architecture modelling to digital transformation solutions.
Networking & Collaboration – Connect with over 350 professionals, including service designers, enterprise architects, transformation leaders, and business strategists, through dedicated networking sessions and panel discussions.
Industry Best Practice Awards – Celebrate outstanding achievements in service innovation, enterprise alignment, and business change leadership.

Why Attend?

Gain a Holistic Perspective – Access expert insights across Service Design, Enterprise Architecture, and Business Transformation, learning how these disciplines intersect to drive innovation and efficiency.
Learn from Real-World Case Studies – Hear from industry leaders who have successfully implemented service design strategies, enterprise-wide architecture solutions, and large-scale business transformation projects.
Stay Ahead of Industry Trends – Explore the latest methodologies in customer experience design, enterprise alignment, and change leadership, ensuring your organisation remains competitive in an evolving digital landscape.
Engage with Experts – Learn from seasoned professionals in service design, enterprise architecture, and transformation strategy, gaining practical, actionable knowledge to apply in your own organisation.
Discover Innovative Solutions – Explore the Exhibitor Hall, featuring cutting-edge tools and technologies that support better service delivery, enterprise agility, and business transformation success.
Expand Your Professional Network – Connect with over 350 professionals from diverse industries, including service designers, architects, transformation leaders, and C-level executives, to exchange ideas and build meaningful collaborations.

Register Now

Secure your spot at the Service Design, Enterprise Architecture & Business Transformation Conference Europe 2025 and be part of the discussions shaping the future of these critical domains: