RESPONSIBLE GAMING ASSOCIATE

At Hard Rock Digital, They are dedicated to becoming the world's leading online sportsbook, casino, and social casino company. Our team is passionate about learning, building new products and technologies, and providing the best possible experience for our millions of customers. We take customer interactions, experiences, behaviors, and insights seriously and strive always to act authentically.

As part of our Operations team, the Responsible Gambling Associate is a crucial role in reporting to the Director of Customer Due Diligence. This position involves reviewing and assessing customer accounts, managing responsible gambling cases, and completing inbound and outbound customer contacts relating to responsible gambling. Additionally, you will identify and act upon concerning activity or behavior and complete responsible gambling risk assessments in line with our policies and procedures. We're seeking someone who has excellent customer service skills, good investigative skills, sound judgment, and the ability to adapt to changing priorities.

They offer employees more than just competitive compensation, including flexible vacation allowance and a start-up culture backed by a secure, global brand. As a member of our team, you'll have the opportunity to shape our responsible gambling strategy and create a safe, best-in-class customer experience for the Hard Rock Digital community. We're committed to fostering a diverse and inclusive work environment where every employee feels empowered to bring their full talent and authentic selves to work. We celebrate and embrace individuality and welcome candidates from all backgrounds and beliefs. Hard Rock Digital is an equal opportunities employer.